I am currently a Business Consulting Director at Genesys, where I help customers in their work to improve their customer experience, reduce customer effort and improve customer service operations. I was previously Head of Global Customer Services at H&M Online. I am also a Member of the Board at the Swedish E-commerce Association.
Retail, eCommerce, Customer Experience and Operational Best Practices.
USA, Ireland, Sweden, Finland, Iceland, Greenland, Norway, United Kingdom
|Registration Date||03 February 2016|
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